Here at Incontinence Choice we are able to offer VAT exemption on all incontinence products that are being purchased for personal use. Additionally, products in our catalogue that specifically aid disability or severe injury may also be eligible. Products are marked as being VAT exempt by the manufacturer.
How do I claim?
During the checkout process, before payment, you will be asked to complete our VAT exemption declaration. We will then process your order at the retail price quoted, minus the VAT element.
Filling in your declaration
You must be certain of your eligibility for VAT relief before completing the declaration. If the goods are not for you, you should only complete the name and address fields if you are ordering for a person who is entitled to claim relief from VAT.
Important Information
You must be sure of your eligibility for VAT relief before completing the declaration. Section 39.2 of the VAT Act 1983 provides for sever penalties for anyone who makes use of a document which they know to be false for the purposes of obtaining VAT relief.
The goods ordered must be for personal/domestic use only.
The VAT relief does not apply to the posting and packaging charges.
The completed form is retained for presentation to the VAT office only. It will not be used for any other purposes.
Postage/Delivery Charge
If more than 50% of the checkout basket is VAT exempt and the purchaser has completed a VAT relief form then the Postage/Delivery charges will also be VAT exempt.
