We have made every effort to ensure your privacy and personal details are protected at all times when you shop with us.
This privacy policy was last updated on 17th September 2008.
Registration
You do not need to register with us to purchase items on our site.
However shopping will be easier if you are registered, since you will not need to enter your contact details every time you wish to make a purchase.
If you are registered with us it makes it easier for us to contact you in the event of a product recall. You will also be able to receive email communications from us, such as newsletters advertising special offers or new products.
If you are not registered on our site you will not be able to receive any email communications from us.
If you wish to un-register from our site please contact us.
Personal Details
For as long as you are registered with us we will hold some of your personal details on our computer system.
From time to time, our customer service representatives will have access to some of your personal details in order to process your purchase and/or to maintain your account.
However, our staff will never have access to the whole of your credit/debit card number and you will never be asked to confirm or give out any of your card details by email.
Even if you are registered with us, our system will never record any of your card details in our database other than to process your order.
Order details, in accordance with the Data Protection Act, must be kept for 5 years and then destroyed.
If you un-register from our site we will cease to hold any personal details or any other information we may have collected about you during the time you have been registered with us, except for order details.
Keeping in Touch
If you are registered with us we may occasionally contact you with information about products which we feel are likely to be of interest to you.
These recommendations may be made as a result of information we hold about you, or may be based on recent purchases you have made on our site.
Third Party Communications
You can feel confident of total security when registering your details on our site, since we will never pass your email address or any of your personal details on to any other companies.
10. Safe & Secure Shopping
Ordering goods online is considered as safe, if not more so, than ordering goods over the telephone.
It is extremely important that you keep your log-in and other registration details such as your password unknown to anyone but yourself. Always make sure you log out after using our site, especially when using a shared computer.
In line with our security procedures, we will occasionally request proof of identity before we disclose any personal information which we hold about you.
Fraud
In the event of unauthorised use of your credit or debit card, you should immediately notify your card provider in accordance with your account terms and conditions.
